Refund Policy

Refund Policy for SheroHost Ltd.

1. Introduction
This Refund Policy outlines the terms and conditions under which SheroHost Ltd. (“SheroHost,” “we,” “our,” or “us”) provides refunds for products and services purchased through our platform. By using our services, you agree to this Refund Policy.

2. Eligibility for Refunds
We may issue refunds in the following circumstances:

• Service downtime or technical issues caused by us that significantly impact your use of our services.

• Cancellation requests made within the specified money-back guarantee period (if applicable).

• Overpayments or duplicate payments made in error.

Refund eligibility will be determined at our sole discretion based on the situation.

3. Non-Refundable Products and Services
Certain products and services are non-refundable, including but not limited to:

• Domain name registrations, transfers, or renewals.

• DCMA Ignored Hosting

• DCMA Unmanaged VPS

• DCMA Managed VPS

• SSL certificates.

• Dedicated servers or custom configurations.

• Setup or installation fees.

• Services that have already been fully delivered or used.

4. Refund Request Process
To request a refund, you must:

1. Submit a support ticket or contact us at our official support channels.

2. Provide your order number, account details,